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Privacy Policy
Last Updated: November 30, 2025
Pacific Rentals Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental property calculator web application and related services.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, including:
- Account Information: Email address, first name, last name, and profile picture when you create an account
- Authentication Data: Login credentials through email OTP (One-Time Password) or social login providers (Google, Facebook, X)
- Payment Information: Billing details processed securely through Stripe (we do not store your full credit card number)
- Profile Information: Optional details like your handle, timezone, and business website
1.2 Property Search Data
When you use our rental property calculator, we collect:
- Property addresses and search queries
- Property analysis parameters and custom values you enter
- Search history and saved analyses
1.3 Usage Information
We automatically collect certain information when you access our services:
- IP address and device information
- Browser type and operating system
- Pages visited and features used
- Time and date of access
1.4 Information from Third Parties
If you choose to sign in using Google OAuth, we receive:
- Your Google account email address
- Your name and profile picture
- A unique identifier from Google
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our rental property calculator services
- Process your account registration and authentication
- Process subscription payments and manage your billing
- Save your property searches and analysis history
- Send you service-related communications (login codes, account updates)
- Respond to your inquiries and provide customer support
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our services:
- Stripe for payment processing
- Google for OAuth authentication
- SMTP email providers for sending login codes
- Property data APIs (ATTOM, Rentcast) for property information
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and keep you logged in
- Remember your preferences and settings
- Analyze how you use our services
You can control cookies through your browser settings, but disabling them may limit functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing for OTP codes
- Regular security assessments
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us