Legal

Privacy Policy

Last updated: May 27, 2026

Pacific Rentals Pro (“we,” “us,” or “our”) operates the website pacrent.io (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

Information You Provide

  • Account information: name, email address, and password when you create an account.
  • Profile information: company name, property details, and financial data you enter into the platform.
  • Contact submissions: name, email, company, and message content when you use our contact form.
  • Payment information: billing details processed securely through our third-party payment provider. We do not store full credit card numbers.

Information Collected Automatically

  • Usage data: pages visited, features used, time spent on the platform, and interaction patterns.
  • Device information: browser type, operating system, IP address, and device identifiers.
  • Cookies: session cookies for authentication and analytics cookies to understand how you use our Service.

How We Use Your Information

  • Provide, maintain, and improve the Service
  • Process your property analyses and portfolio management
  • Send transactional emails (account confirmation, password resets)
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent, which you can withdraw at any time)
  • Detect, prevent, and address fraud or technical issues
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: third-party vendors who help us operate the Service (e.g., Supabase for database hosting, Resend for email delivery, Vercel for hosting, Rentcast for property data).
  • Legal requirements: when required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. Contact submissions are retained for up to 24 months. You may request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, row-level security on our database, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)
  • Withdraw consent for marketing communications

To exercise these rights, contact us at via our contact page.

Third-Party Services

Our Service integrates with third-party services including Rentcast (property data), Cal.com (scheduling), and payment processors. These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at: